About
Employer description
Lucid Systems Provides support & consultancy to Small & Medium Size companies. We strive to become an extension of the client and work closely with them in their day to day IT needs.
Main description
You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Azure - Level 3 Apprenticeship. Duties will include Answering incoming support calls
What you’ll do at work
Logging support tickets
Assisting in resolution of technical queries
Supporting the office with setting up new equipment
Working with various technical teams to promptly deliver services & equipment
Training to be provided
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
QA LIMITED
Your training course
Information communications technician (level 3) Equal to A level
Your training plan
Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.
Entry Requirements
Essential qualifications
GCSE or equivalent in: Maths & English (grade 3+ (D or above))
GCSE in: 3 of any subject (grade 4+ (A* - C))
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills required
IT skills
Organisation skills
Team working
Non judgemental
Company benefits
Access to private healthcare Regular social events Professional development Commission (5% of profit of sale) Supplied lunches
Future prospects
The role offers long term security and the opportunity to progress into a permanent position following the successful completion of the apprenticeship.
Closing Date
The closing date for this job offer is on 06/03/2025
Salary
£15,600 a year
Location
This job is located in Hintlesham, Suffolk
How to Apply
About West Suffolk College
West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.
