About
Employer description
Kew Law LLP is a firm of Solicitors with 8 offices based throughout Essex. The firm practices in many areas of Law. At Kew Law they believe the most valuable resource a firm can have is not its IT, client base or contacts but the people within the firm. The people reflect a company’s ethics and principles and the people at Kew Law are hardworking and willing to go the extra mile for a client. As a result they offer a wide range of services which are professional, responsive and competitively priced.
Main description
An attractive opportunity for an individual, preferably living in Halstead. This role will involve providing services, taking payment, using digital systems, answering the phone and sometimes liaise face to face with members of the public.
What you’ll do at work
You will be required to welcome both new and existing clients to the office when they arrive and provide any refreshments to such visitors if necessary.
Telephone calls:
You will be required to take incoming telephone calls to the office- with such calls being from a variety of people, such as new clients, existing clients, estate agents, other solicitors etc.
You will be required to assist where possible (although you will not be expected to, neither permitted to, give any legal advice) and transfer telephone calls or take messages if appropriate
You will be required to keep a log of each phone call received and the action taken
Emails:
You may also receive a variety of emails from people such as new clients, existing clients, estate agents, other solicitors etc.
You will not be expected to reply to those emails unless instructed to do so, and your responsibility will be to ensure that the email is forwarded to the relevant person in a timely fashion
Typing:
You will be required to provide back up to the two senior secretaries, and will be required to type a variety of letters or produce other such legal documents as may be required
You will also be expected to open new files, both on Case Manager and a hard copy of the file
Banking:
You will be required to go to the bank on a daily basis to pay in cheques and cash received on behalf of the firm
Stationery:
You will be expected to check the office stationery levels (at least once a week) to ensure that the office has sufficient supplies
You will be required to place orders for new stationery as required
You will also be required to receive all new stationery orders and to put away the supplies in a timely fashion
Training to be provided
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
RM TRAINING (UK) LIMITED
Your training course
Business administrator (level 3) Equal to A level
Your training plan
Business Administrator Level 3 (A level) Apprenticeship Standard
Functional Skills in maths and English if required
Blended on / off the job training and location to be confirmed
Level 3 Business Administration qualification upon successful completion of the apprenticeship
Entry Requirements
Desirable qualifications
GCSE or equivalent in: English (grade 4/C) and Maths (grade 4/C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills required
- Communication skills
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Team working
- Initiative
Future prospects
Potential full-time role
Closing Date
The closing date for this job offer is on 06/12/2024
Salary
£9,984 a year
Location
This job is located in Halstead, Essex
How to Apply
About West Suffolk College
West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.
