About
Employer description
Supplying IT support, cyber security advice and transformational technology projects to businesses in Cambridge and across East Anglia. 4Cambridge help organisations achieve more and use technology to reach their full potential. But 4Cambridge is not just about technology – it is also about people. We support and encourage each other, and as our new apprentice you will be an important part of that team.
Main description
An exciting and varied apprenticeship as part of a team providing IT support to a wide range of companies in and around Cambridge. The role will include helping end users with IT issues, preparing and installing new equipment, managing and securing IT systems, and provide a perfect platform for a career in IT.
- As an apprentice you will work within our busy service desk team, supporting them in their day to day activities and helping clients with their IT queries
- You will be troubleshooting and diagnosing IT issues, talking with clients and assisting over the phone and via remote connections. You will be involved with IT systems administration, handling tasks such as setting access permissions, password and MFA resets, and account setups
- There will also be the opportunity to work with our projects team, preparing and configuring new machines for deployment and helping them deliver new systems for clients
- As well as learning and gaining real world experience on the job, you will also attend a local college one day a week to complete a Level 3 Information Technology qualification
Entry requirements
GCSE or equivalent English and Maths (Grade C/4) Essential
Personal skills and qualities
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Number skills, Analytical skills, Logical, Team working
Training to be provided
Training provider
CAMBRIDGE REGIONAL COLLEGE
Apprenticeship standard
Information communications technician Level 3 (A level)
The Apprentice will gain their Information Communications Technician (Level 3) Apprenticeship
There will also be access to our online training platform, and an opportunity to gain Microsoft qualifications
Future prospects
Following the successful completion of the Apprenticeship, there would be an opportunity to join the 4Cambridge team full-time
Closing Date
The closing date for this job offer is on 31/07/2024
Salary
£16,000.00
Location
This job is located in Milton, Cambridge, Cambs
How to Apply
About West Suffolk College
West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.
