About
The role entails providing both general and specialized administrative assistance to the diagnostic team, ensuring that all operational needs are met efficiently. The successful candidate will be responsible for a variety of administrative tasks that support the overall functioning of the business. This includes managing client-service requests and maintaining accurate records, all of which are vital to the smooth operation of the team.
Key responsibilities include performing general administrative duties as required to fulfill the demands of the contract and the organization. The individual will be expected to respond promptly to emergency calls, facilitating immediate resource allocation to the appropriate department via telephone. Additionally, it is crucial that all incoming calls are answered within the company's established "four-ring" timeframe. Once primary responsibilities are completed, the candidate will assist with other business needs, which may involve handling front-line calls and various administrative tasks.
Candidates must possess a minimum of GCSE qualifications in English and Maths or their equivalent, with a qualification in Business and Administration being desirable. Essential experience includes working in a fast-paced administrative environment, particularly one that prioritizes exceptional customer service. The ideal applicant will demonstrate high levels of accuracy, strong IT proficiency (including Microsoft Excel, Word, and Outlook), and excellent written and verbal communication skills. Furthermore, the role requires a proactive individual with strong organizational abilities, adept at multitasking and prioritizing tasks, while maintaining confidentiality and a flexible approach to work.
Closing Date
The closing date for this job offer is on 05/09/2024
Salary
23,449.07 pro-rata for part time
Location
This job is located in Norwich, Norfolk
More Information and How to Apply
About Norwich City Services Limited
Norwich City Services are responsible for key operational delivery and maintenance of Norwich city's streets, parks and properties by utilising all of the services that our environmental and building repairs teams have to offer. We locally employ over...
