Employer description

We welcome people who enjoy working in a small and friendly team and the variety this can bring. We have great relationships with our clients, are honest and open with each other and love what we do.

Main description

Working in a small and friendly team, this is an opportunity to develop your business skills within an HR consultancy. By using a variety of methods, including your enthusiasm and creativity, you will learn to develop a sales pipeline. As you develop relationships with new and existing clients, you will gain greater exposure to the Business and HR.

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work
This is an opportunity to develop your business skills within our HR consultancy.  By using a variety of methods, as well as your enthusiasm and creativity, to expand our client base, you will learn to develop our sales pipeline. And as our clients grow and you develop relationships with our existing 70 clients, you will gain a greater exposure and involvement in HR consultancy.

General administrative tasks:

• Managing social media, LinkedIn account, sending out mailshots, producing flyers/promotional material, PR, etc.
• To answer incoming calls and take details of advice requested. Log all advice calls on Dynamics database
• Assist in the client renewal process
• Provide administrative support for client recruitment
• Liaising with third party providers e.g. occupational health, payroll, recruitment agencies etc.
• Maintaining the internal CRM system
• Any other administrative support ensuring high levels of accuracy at all times

Training to be provided

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation
CAMBRIDGE REGIONAL COLLEGE

Your training course
Business administrator (level 3) Equal to A level

Your training plan
The practical period is the time dedicated to the development of the knowledge, skills and behaviours for your apprenticeship which includes the following components:

• Level 3 Diploma in Business Administrator (optional)
• Business Administrator - Knowledge, Skills and Behaviours
• Maths and English Level 2 (exemptions apply)

The apprentice would be assigned a Business Services assessor through the college, who would typically come out to visit in the workplace to assess workplace competence. The knowledge side would be provided via workshop remote sessions, assignments, evidence of workplace competence. Portfolio would be checked via an online Smart Assessor

Entry Requirements

Essential qualifications
GCSE in: English (grade 4 or C) and Maths (grade 4 or C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Administrative skills
• Creative
• Initiative
• Non judgemental

Company benefits

Free parking 25 days holiday plus bank holidays

Future prospects

The role may develop into a permanent one if the client base/workload grows
This may be a combination of HR and business development