About Customer Service

Customer services provides advice to customers who are purchasing the companies services or products.

Being involved in customer services means dealing with customer both over the phone and face to face. You will have to be a resilient individual as you will have to deal with unhappy customers and customer complaints.

Many businesses have their own in-house customer services, but some companies choose to outsource their customer services; or the business is a customer services business.

Roles within the customer service vary from call centres, online support platforms, face to face service and many more. The majority of customer service roles can be entered at an entry level position or an apprenticeship. For higher level roles experience would be required.

Roles within customer services means that you will gain key transferable skills and this will enable you to move sectors and industries if you wish to do so.

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Library and Information Advisor - Chantry Library
Closing Date:
13th April 2025
Salary:
£12.21
Location:
Ipswich, Suffolk
Library and Information Advisor - Chantry Library Suffolk Libraries is an independent and charitable society which now runs Suffolk’s library service. Our Libraries are looking for people who share our values and want to join our team. We are interested in som...
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Receptionist/Legal Assistant Apprentice - Serjeant and Son
Applications for this role are now closed
Closing Date:
31st March 2025
Salary:
£ 13741 per year
Location:
Huntingdon, Cambs
Employer Description Serjeant & Son is one of the oldest firm of solicitors in the country yet is modern in its approach. We foster a supportive collegiate environment and offer a structured career path. We use cloud-based technologies which allow flexibility....
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Caretaker - Ipswich County Library
Closing Date:
4th April 2025
Salary:
£13.21
Location:
Ipswich, Suffolk
Caretaker - Ipswich County Library Based at Ipswich Library, we are currently looking for a Caretaker to cover a broad range of caretaking duties. The Caretaker’s duties will include responsibility for opening and closing buildings, library security, health an...
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Library and Information Advisor- Ipswich County Library
Closing Date:
4th April 2025
Salary:
£12.21
Location:
Ipswich, Suffolk
Library and Information Advisor - Ipswich County Library Suffolk Libraries is an independent and charitable society which now runs Suffolk’s library service. We are looking for people who share our values and want to join our team. We are interested in someone...
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Apprentice Customer Service Advisor - Steven Eagell Toyota Ipswich
Closing Date:
30th April 2025
Salary:
£15,704 a year
Location:
Ipswich, Suffolk
Employer description Steven Eagell is a well respected car dealership with branches in Ipswich and Cambridge. Our approach to technology is always dynamic, never static. Rather than applying technologies in their existing forms, we see them as inspiring start...
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Property Management and Customer Service Apprenticeship - J LANGABEER LTD -
Applications for this role are now closed
Closing Date:
31st March 2025
Salary:
£11,778 a year
Location:
Colchester, Essex
Employer description Belvoir Colchester is a privately owned franchise business with a small team who work closely together to deliver great customer service. The business is small enough to be flexible to meet clients needs and implement changes as and when n...
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