About
The Mavam Group is a group of six companies, which join together under one vision to deliver innovative services to transform and enhance lives. We operate across several sectors including: social care, corporate wellbeing, property maintenance, real estate, and software development.
Main description
The aim of this post is to enable people with a wide range of complex needs, including
severe and enduring mental health problems/learning disabilities/substance misuse issues
and anti-social behaviour, to live as independently as possible within the community.
To work flexibly as part of a team. The role is to provide a service of support, advice and
advocacy in such a way as to develop personal choice and autonomy and to assist users of
the service to develop a lifestyle which promotes their good physical and mental health.
Main Responsibilities
To form caring relationships and to respect the client’s dignity and rights at all times.
- To encourage participation in all aspects of the service, including the organisation
of individual and group activities. - To assist users of the service in claiming welfare benefits, as appropriate, and seek
to maximise funding. - To assist service users in maintaining a reasonable standard of health and safety in
their accommodation and to promote awareness of these issues. - To assist in keeping the accommodation in good condition and to promote a
reasonable standard of domestic management. - To promote advice on housing needs and rights and assist service users when
moving, if appropriate - To offer support with self care in a sensitive manner, offering advice as appropriate.
- To respond appropriately to any situation of abuse and self-neglect. To support service users to access local services in the community including activities within Mavam Supported Housing.
- Through the use of support agreements, to provide an overall service of support,
advice, and advocacy in a way that develops personal choice and autonomy. - To keep all client records (both IT based and written) up to date, ensuring that they
are clearly written. - To perform the role with integrity and professionalism as an employee in the
knowledge they represent Mavam Supported Housing.
Liaison
- To act as an advocate for service users e.g. on welfare rights issues, attending case
conferences, helping to resolve disputes, assisting in negotiations with housing
providers etc. - Research and maintain awareness of a wide range of services and opportunities which
may interest users of the service - Where appropriate, to assist service users in selecting and accessing resources such as
legal services, training and employment opportunities, leisure and educational
services health services and expert welfare advice rights.
Administrative Tasks
- Maintaining proper written documentation relating to service users and project records
e.g. petty cash in accordance with Mavam Supported Housing practice. - To submit accurate claim and record forms as required by the appropriate deadlines
e.g. monthly timesheets and mileage forms.
Closing Date
The closing date for this job offer is on 31/12/2026
Salary
£27,791 per year
Location
This job is located in Ipswich, Sudbury, Stowmarket and surrounding areas, Suffolk
More Information and How to Apply
About West Suffolk College
West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.
