About

Employer description

Perrywood is an independent, family-owned garden centre and nursery run by the Bourne Family in Essex.
Our vision is to inspire people to get more plants in their lives. Our every day mission is to offer a memorable garden centre experience; delivering wow customer service and giving employees, customers, suppliers and our local community a reason to smile

Main description

We are excited to be expanding our Retail team as we look forward to Spring in our brand new garden centre in 2026.

Fixed-term contract until July 2026.

We are looking for individuals with proven retail experience who can take responsibility for specific product areas, driving sales and delivering excellent customer service.

Key duties 

• Take responsibility for distinct product areas, in terms of stocking up, cleanliness and driving sales through excellent customer service
• Work closely with display merchandiser and supervisor to create eye-catching displays and stock up around product groups and seasonal hooks e.g. Christmas, Easter, Halloween
• Delivering excellent customer service, confidently answering customer queries face to face and on the telephone
• Operating the till system (EPOS – electronic point of sale), processing cash and card payments
• Labelling and pricing
• Maintaining stock levels in selling areas and merchandising
• Helping customers with enquiries, finding products etc.
• Being friendly, polite and helpful to customers at all times
• Ensuring health and safety duties are met
• Taking customer orders
• Annual stock take and on-going stock maintenance e.g. theft prevention, breakages, returns

This is not an exhaustive list and you are required to be flexible in your approach to carrying out your duties.

Personal skills

• You have good verbal communication skills, and are confident in dealing with members of the public
• You are able to follow instructions from your manager and can work on your own initiative

Requirements

• Experience of working in a fast paced retail environment is essential
• Knowledge of standard retail procedures such as merchandising and stocking up, customer service, cleanliness and health & safety is essential
• You’ll need to work four week days, plus a weekend day
• You’ll need to work most bank holidays, but will be given a day’s holiday in lieu
• Ability to lift and carry e.g. stocking up, lifting objects to scan in at the till
• Good communication and customer service skills essential

Working with 

• Reporting into the Garden Sundries Department Manager
• Work closely with other Assistants in the Retail areas , Visual Merchandisers , and Shop Floor Manager

Benefits

• Competitive Hourly rate In addition you will receive the following benefits :
• Discount – From the start of your employment you will receive 10% discount on specific items. Following a successful probation period the discount increases up to 20% discount on specific items and after one years service up to 40% discount on specific items. (some exceptions apply)
• Paid holiday – holiday entitlement is 22 days per year, plus bank holidays. Restrictions apply (part-time pro rata)
• Annual Christmas bonus
• Part-uniform provided
• Employee Assistant Programme - a confidential personal and professional support service available to all employees and their immediate families 24/7, 365 days a year.
• Training & development , as required. We have an e-learning scheme called GROW, and also take part in other training with product suppliers and external trainers
• Company sick pay – following a successful probation period employees are entitled to 10 days paid sickness (part-time pro rata and subject to restrictions)
• Access to our Retail Discount Scheme – savings on retailers including Tesco, Pizza Express,
• M&S, Waitrose, Argos, Apple, Currys PC World, Thomas Cook and 100’s more
• Workplace pension
• Free parking

How to apply

Please send your CV and a covering letter to jobs@perrywood.co.uk.

Closing Date

The closing date for this job offer is on 20/03/2026

Salary

£12.50-£13.42 per hour

Location

This job is located in Sudbury, Suffolk

More Information

More Info

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