About
Employer description
Belvoir Colchester is a privately owned franchise business with a small team who work closely together to deliver great customer service. The business is small enough to be flexible to meet clients needs and implement changes as and when necessary. The owner takes the same approach to staff development and welfare and encourages apprentices to develop their skills within the team in areas they find most interesting as if the team enjoy their roles, the business will be better for it.
Main description
Property Management Support Administrator is responsible for property inspections; liaising with clients and Tenants and contractors regarding property maintenance, refurbishments and rent arrears.
What you’ll do at work
Support the property manager with check ins and check outs and property inspections
Customer service
Rent arrears
Property maintenance and refurbishments
Liaising with clients
Training to be provided
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
THELIGHTBULB LTD
Your training course
Customer service specialist (level 3) Equal to A level
Your training plan
You will achieve your Level 3 Customer Service Specialist Apprenticeship Standard
There are workshops that you need to attend via Zoom
You will have a mentor for one-to-one tuition
On-site training will be given to support specifics of the role
Entry Requirements
Essential qualifications
GCSE in: English (grade 4/C) and Maths (grade 4/C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills required
Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Logical
Team working
Other requirements
Please consider that you will need a driving licence and car for this position.
Future prospects
There will be ongoing opportunities to progress and develop for the right candidate upon completion of their apprenticeship.
Closing Date
The closing date for this job offer is on 31/03/2025
Salary
£11,778 a year
Location
This job is located in Colchester, Essex
More Information and How to Apply
About West Suffolk College
West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.
