About
Employer description
A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws. Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive. This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women. To learn more about our group and our commitments to people,
Main description
A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".
Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.
Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
Do you want to help write the next chapter of our story?
The role:
Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
Based in Boots, Bury St Edmunds you will be working 7.5 hours per week (1 day)
What you’ll do:
Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
Focus on customer loyalty, keeping customers returning to the brand
Have the confidence to overcome selling challenges
You are:
Passionate about skincare and beauty
A confident and articulate communicator
Comfortable in a target driven environment
Pro-active and enjoy exploring new sales opportunities
Customer-focused and results-oriented
Skills required
Experience in a hands on beauty or retail role with exceptional customer service skills
Commercial awareness
Excellent communication skills and can build relationships quickly
Ability to be flexible and work shifts including weekends and evening
Benefits
Competitive compensation package
28 days annual leave (inclusive of bank holidays)
Clarins For You - Our Reward and Benefits Platform
Generous employee discount and training allocation
Potential to earn up to 3% performance based bonus
Career Development opportunities
Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
How to Apply
For further information and to apply please contact the Talent Acquisition team at RecruitmentUK@Clarins.com
Closing Date
The closing date for this job offer is on 03/07/2026
Salary
TBC
Location
This job is located in Bury St Edmunds, Suffolk
How to Apply
About West Suffolk College
West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.
