About

TMO specialise in market leading traffic management & event solutions across East Anglia, London and the South East of England.

The role will provide administrative support to both the HSEQ and Human Resources functions of TMO Highways.

An excellent opportunity for someone looking to start or develop their professional office-based career. You will gain experience across Health & Safety, compliance, training, recruitment and HR administration.

Main description

Key Responsibilities

Health, Safety, Environment & Quality (HSEQ) Administration

• Maintain health & safety records, registers, databases and filing systems.
• Assist with the administration of training records, qualifications, licences and competency matrices.
• Support the production, issue and control of company documents, ensuring document numbers and revision status remain accurate.
• Assist with the administration of audits, inspections, accident reports and corrective actions.
• Update company compliance systems with accurate information.
• Support the maintenance of company accreditations, certifications and supplier compliance records.
• Monitor training and compliance expiry dates and support renewal activities.
• Prepare reports, meeting minutes and HSEQ performance information as requested.
• Provide administrative support for HSEQ projects and continuous improvement initiatives led by the HSEQ Manager.
• Human Resources Administration

Recruitment & Onboarding

• Support recruitment activities, including arranging interviews, coordinating candidate communications and maintaining recruitment records.
• Assist with pre-employment checks, including Right to Work checks and reference requests.
• Prepare offer letters, contracts of employment and onboarding documentation.
• Support employee onboarding and induction activities for new starters.

Employee Records & HR Systems

• Maintain accurate employee records, personnel files and HR databases.
• Maintain and update the BrightHR system, ensuring employee information remains accurate and up to date.
• Set up new employees on BrightHR and process employee lifecycle changes, including contractual updates and employee terminations.
• Maintain absence, holiday, training and compliance records within HR systems.

HR Administration & Employee Support

• Prepare HR correspondence, forms and employee communications.
• Support the administration of annual leave, sickness absence and return-to-work processes.
• Maintain employee training and development records and coordinate training activities.
• Provide administrative support for probation reviews, disciplinary matters, grievances, investigations and other employee relations processes under the direction of the HR Manager.
• Prepare meeting invitations, documentation packs and correspondence for HR meetings.
• Ensure all employee information is handled confidentially and in accordance with GDPR requirements.

HR Projects & Continuous Improvement

• Support the HR Manager in the delivery of HR projects and continuous improvement initiatives.
• Assist with the review and maintenance of BrightHR permissions, workflows and system administration.
• Support the development and maintenance of company-wide training matrices and training schedules.
• Assist with HR policy reviews, process improvements and HR system enhancements.
• Prepare reports, data and documentation to support HR initiatives and projects.

General Responsibilities

• Maintain confidentiality and professionalism at all times.
• Promote company values and contribute positively to the team.
• Build effective working relationships with colleagues and stakeholders.
• Maintain high standards of accuracy and attention to detail.
• Keep up to date with relevant legislation, company procedures and best practice.
• Undertake any other reasonable duties appropriate to the role as requested by the HSEQ Manager or HR Manager.

Training to be provided

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider
WEST SUFFOLK COLLEGE

Training course
Business administrator (level 3)

Training schedule
The learner will be studying the Level 3 Business Administrator Apprenticeship Standard qualification.

No attendance at college, all training will be delivered within the workplace or online. 

Entry Requirements

Essential qualifications
GCSE in: English (grade 4/C) and

Maths (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Administrative skills
• Logical

Future prospects

This role provides an excellent foundation for building a long-term career in administration, Health & Safety, Human Resources, compliance, or business support.

The successful candidate will gain practical experience across multiple business functions, develop a broad range of transferable skills, and work closely with experienced professionals within both the HSEQ and HR teams.

As knowledge, skills, and experience develop, there may be opportunities to progress into specialist or more senior positions, including:

HSEQ Administrator or Compliance Administrator
HR Administrator or HR Coordinator
Training and Development Coordinator
Health & Safety Advisor
HR Advisor
Compliance or Systems Coordinator
TMO Highways is committed to supporting employee development and encourages continuous learning through on-the-job training, mentoring, and relevant professional qualifications where appropriate. This role is particularly suited to individuals looking to establish a successful career within Health & Safety, Human Resources, compliance, or wider business administration functions.

Closing Date

The closing date for this job offer is on 06/11/2026

Salary

£16,640 a year

Location

This job is located in Norwich, Norfolk

How to Apply

Apply Now

About West Suffolk College

West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.

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