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Customer Service Week 2026 podcast

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15th October 2026

A podcast has been produced to coincide with Customer Service Week.

It features a discussion about customer service in the UK civil engineering sector and what this means for contractors and client organisations alike.

Taking part in this podcast are Pippa Mabey, Performance and Service Development Team Manager at East Sussex County Council; Kat Battelle, Senior Public Liaison Officer at Jackson Civil Engineering and Esme Hall, Public Liaison Officer at Jackson Civil Engineering.

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About Jackson Civil Engineering

Jackson is a regionally structured civil engineering firm with national capabilities. Our no-nonsense approach to work means that our clients keep coming back because they can rely on us to get the job done on time and on budget.  We have a strong reputation a...

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