About
Applications for this role are now closed.
Employer Description
Manufacturing of wiring looms for machinery ranging from ride on lawn mowers to racing cars. Medium sized company, looking to grow in the near future. Located on Harleston Industrial Estate, busy but friendly environment.
Main description
Manufacturing of wiring looms for machinery ranging from ride on lawn mowers to racing cars. Medium sized company, looking to grow in the near future. Located on Harleston Industrial Estate, busy but friendly environment.
Currently looking for a Customer Service apprentice to join and learn within our team.
Main duties:
- To provide a high-quality service to customers which will be delivered from the workplace, digitally, or in person.
- These may be one-off or routine contacts and include dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems, after care, service recovery or gaining insight through measuring customer satisfaction.
- You may be the first point of contact for all customers.
Entry requirements
5 GCSEs including Maths and English, Grade C or above or 4/5 (new grading) - Desirable.
Skills required
- Communication skills
- IT skills
- Team working
- Initiative
Training to be Provided
The learner will be studying the Customer Service Practitioner Level 2 Apprenticeship Standard qualification.
Functional skills will be studied if equivalent qualifications are not held.
Things to consider
Office based, busy team, looking to grow.
Future Prospects
Long-term customer service position within the company.
Closing Date
The closing date for this job offer is on 30/04/2024
Salary
£ 9984 per year
Location
This job is located in Harleston, Norfolk
How to Apply
About West Suffolk College
West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.
