About
Employer description
Avant Tecno (UK) Ltd was started in 1999, it sells multi compact loaders and Leguan spider lifts to end users through our network of regional dealers in the UK and Ireland. Avant Loaders have over 200 attachments which can be fitted to the loaders to enable them to undertake a vast amount of tasks for a variety of users, which include farmers, landscape gardeners, horse owners and local authorities. The Avant Tecno family is a small team who work closely together for the benefit of our dealer network, customers and each other. We will soon be relocating to our newly built site in Bury St Edmunds which is purpose built and has fantastic facilities.
Main description
The Avant Tecno family is a small team who work closely together for the benefit of our dealer network, customers and each other. We will soon be relocating to our newly built site in Bury St Edmunds which is purpose built and has fantastic facilities. We are currently looking for an apprentice Service Technician to join our team.
The Service/Technical department is key to ensure Avant loaders/attachments are checked and ready to be sold and work closely with warehouse to ensure orders are dispatched in a timely manner.
Your role will be to support the technical department in undertaking the workshop/servicing work to meet Avant standards, which will include:
· To undertake servicing, repairs, and maintenance to high standards
· To ensure loan/demo attachments are working correctly, serviced, clean and ready for use
· To diagnose issues with computer-based diagnostic equipment
· To participate in regular training/updates from AVANT TECNO OY.
· To assist the Parts Department with Technical Support when necessary.
· To inspect newly arrived loaders ensuring they are ready for dispatch and clean and tidy.
· To record the inspection using the appropriate Quality Inspection documentation.
· To notify your Line Manager of any faults and repair them in a timely manner.
· To retrofit a variety of options to loaders to fulfil customer orders.
· To ensure customers receive top quality service.
· To liaise with others in Avant to ensure a seamless service for dealers/customers.
· To answer customer queries in a timely and professional manner.
· To ensure the correct information is given to customers/dealers.
· To ensure all records and paperwork are completed and filed accordingly.
· To ensure copies of Quality Inspection forms and other paperwork are given to the Administrator in a timely manner, and service records are kept up to date.
· To adhere to health and safety policies and procedures.
· To ensure all areas are kept clean and tidy.
· To undertake any other responsibilities as reasonably requested by your manager.
· To cover for other team members as necessary, using your skills and knowledge to help others in the team.
Entry requirements
GCSE or equivalent Maths and English (Grade 3-9) Essential
Personal skills and qualities
Communication skills, IT skills, Attention to detail, Team working
Training to be provided
Training provider
WEST SUFFOLK COLLEGE
Apprenticeship standard
Engineering operative Level 2 (GCSE)
The learner will be studying the Engineering Operative Level 2 Apprenticeship Standard
- Diploma in engineering operations (skills)
- Certificate or Diploma in engineering operations (knowledge)
- Day release to West Suffolk College
Things to consider
As an apprentice service technician, you will be working under the direct supervision of an experienced service technician.
Future prospects
The opportunity to attend training to enhance your skills and knowledge. The opportunity for a full-time position, dependent on performance and completion of the apprenticeship. At Avant we are looking for an apprentice to stay with us long term so we can develop and grow them to obtain their full potential.
Closing Date
The closing date for this job offer is on 31/07/2024
Salary
£19.000
Location
This job is located in Rougham, Bury St Edmunds, Suffolk
How to Apply
About West Suffolk College
West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.
