About
Employer description
West Suffolk Council is an extremely ambitious and dynamic local authority with a workforce of over 700 employees. We provide healthy, safe and vibrant places to live and work. Few other employers play such a pivotal role in the community. That's a great responsibility but also very rewarding and something that really makes a difference.
Main description
We are offering an exciting opportunity where you “earn and learn”. This apprenticeship pathway will give you the hands-on experience, knowledge and confidence to lead you into your chosen career and give you the chance to fully realise your potential within a fast paced and proactive organisation.
- To learn about how to build and deploy PC workstations, laptops, tablets and Smart Phones
- Assist on the helpdesk to log calls reporting hardware and software faults on workstations, telecommunications equipment and IT peripherals
- Assist with the installation and maintenance of network equipment and cabling
- Assist with the installation, support and use of desktop application software
Training to be provided
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
GINGER NUT MEDIA LIMITED
Your training course
Information communications technician (level 3)
Your training plan
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Entry Requirements
Essential qualifications
GCSE in: English, IT, and Maths (grade 9 to 4 (formerly A* to C))
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Company benefits
A unique employee package giving discounts on high street shops and cinemas, health and wellbeing initiatives and a culture of learning.
Future prospects
Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship
Closing Date
The closing date for this job offer is on 10/08/2025
Salary
£19,292.91 a year
Location
This job is located in Bury St Edmunds, Suffolk
More Information and How to Apply
About West Suffolk College
West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.
