About
Employer description
Suffolk County Council is a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
Main description
An exciting opportunity has arisen to join Suffolk County Council's Children and Young People's Services as an Apprentice Administrator.
Are you looking for a new learning opportunity?
Would you like to use your administrative skills to help make a positive difference in the lives of children and young people in Suffolk?
Apprenticeships have changed; there is now no upper age limit on being an apprentice and we welcome applications from anyone interested in starting or further developing their career in this area.
This role could allow you to diversify your skills and build an influential and impactful career. With a variety of career paths and learning opportunities to explore, if you’re motivated and passionate there’s no limit to how far your ambition could take you. Reimagine the possibilities.
Your role and responsibilities
Working as part of a team you will:
- Provide a range of administrational and financial support services to front line staff that work with vulnerable children and families
- Receive full training in the systems and processes required to complete the role
- Act as a first point of contact on the telephone for members of the public and professionals getting in touch with the teams you support
- Update and upload information to our case management database
- Arrange and minute meetings between staff, other professionals and families Place orders with suppliers to support the work of the teams
Training to be provided
Your apprenticeship Business Administration Level 3 21 months (including 3 month end point assessment)
The position will support the completion of Business Administration Level 3 through an apprenticeship provider and be mentored by team colleagues in the office. Time will be allowed within the working week to complete your 'off the job' learning.
The apprenticeship you're applying for must build on your qualifications. If you have experience in this field, the apprenticeship you're applying for must be at a higher level.
Skills required
- Good and clear communication - You will be required to demonstrate good, clear verbal and written communication. You will need to be confident with dealing with a variety of people at different levels.
- The ability to work as part of a team - You will show the ability to build positive relationships with team members, whilst being professional and polite. You will be respectful and considerate of other team members and their views.
- A good understanding of IT and Microsoft packages - You will have a sound working knowledge of Microsoft packages, such as Word, Outlook and Excel. You will also be required to use Microsoft Teams, therefore knowledge of this or similar is desirable.
Benefits
- Up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
- Membership of a competitive Local Government Pension Scheme (LGPS)
- Travel, lifestyle, health and wellbeing benefits
- Performance-related annual pay progression, in addition to an annual cost-of-living pay increase
- Training and encouragement to expand your knowledge
- A variety of career development opportunities across our organisation
- Diverse and active staff networks
- Flexible working options, with the right to request flexible working from your first day
Closing Date
The closing date for this job offer is on 25/11/2025
Salary
£24,796
Location
This job is located in Bury St Edmunds, Suffolk
How to Apply
About West Suffolk College
West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.
