About
Employer description
Ashtons Legal is a growing firm in the East of England with a focus on providing excellent legal advice to a diverse range of individuals, institutions and executives across our region and beyond.
We are a friendly and supportive team of professionals working together to make sure our clients get the best advice possible. Our firm has a flexible reward and benefits structure and a culture of openness with an innovative leadership looking to the future
The Court of Protection Team:
Our Court of Protection team work with people who no longer have the mental capacity to deal with their own affairs and require the support of others to act on their behalf. This may be due to age related illness or an accident. Once it becomes apparent that someone will require assistance in managing their affairs we will meet with that person and family members to discuss more fully how we can provide assistance. Our Court of Protection specialist team assist clients throughout the UK from our East Anglia offices.
We are looking for an enthusiastic and reliable Apprentice Administrative Assistant to join our Court of Protection team. This is an excellent opportunity for someone looking to start their career in a professional office environment whilst gaining valuable qualifications, skills and experience.
Main description
As an Apprentice Administrative Assistant, you will play an important role in supporting the team with a variety of administrative tasks.
Working closely with our Client Support Assistant on a daily basis, you will receive full training, supervision and support throughout your apprenticeship, with opportunities to develop your skills and build a long-term career within the firm.
Key Responsibilities:
- Contacting utility companies and other organisations to obtain meter readings and account information
- Arranging and coordinating meetings for members of the Court of Protection team
- Collating and preparing documents for files, meetings and applications
- Requesting and collecting proof of expenditure, benefits, assistance and other supporting documentation
- Updating client records and internal systems accurately
- Scanning, filing and organising documents electronically and in paper files
- Processing incoming and outgoing correspondence
- Supporting the team with general administrative and office duties
- Assisting with document preparation and case management administration
- Providing excellent service to clients, colleagues and external organisations
Training to be provided
Training provider
W S TRAINING LTD.
Training course
Business administrator (level 3)
Training schedule
This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
Entry Requirements
Desirable qualifications
GCSE in: English and Maths (grade level 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
We are looking for someone who:
- Has a positive attitude and a willingness to learn
- Is organised and able to manage tasks effectively
- Has good attention to detail
- Demonstrates strong communication skills, both written and verbal
- Is confident speaking to people on the telephone
- Can work as part of a team
- Has a good knowledge of Microsoft Office or is willing to learn
- Is professional, reliable and trustworthy
- We are committed to supporting your development and will provide:
- Full training in all aspects of the role
- Ongoing supervision and mentoring from experienced team members
- Support towards completing your apprenticeship qualification
- Regular feedback and development opportunities
- Exposure to a specialist area of legal services
Company benefits
Why Join Us?
- Supportive and friendly team environment
- Structured training and mentoring
- Opportunity to gain recognised qualifications
- Meaningful work supporting vulnerable clients
- Clear career development opportunities
- A role where you can develop skills for a long-term professional career
Future prospects
This role offers excellent opportunities for growth and development. Successful candidates will gain valuable experience within a professional legal environment and may have the opportunity to progress into further administrative, legal support or specialist roles within the business.
Closing Date
The closing date for this job offer is on 07/09/2026
Salary
£15,600 to £24,784.50, depending on your age
Location
This job is located in Fornham St Martin, Suffolk
More Information and How to Apply
About West Suffolk College
West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.
