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Administration Apprentice - Eastern Education Group

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About

4th November 2025

Employer description

Eastern Education Group represents a collective of outstanding education providers across the Eastern region. Originally known as Eastern Colleges Group, Eastern Education Group was formed in 2023 to reflect the expansion of our educational offering which spans from primary education through to adulthood.

Main description

Chalk Hill are seeking a friendly and motivated Administrative Apprentice to join there busy school office. You will gain hands-on experience whilst working towards a Level 3 Business Administrator Apprenticeship qualification.

You will support the daily administrative operations of the school whilst undertaking formal training towards a Level 3 Business Administrator Apprenticeship. The post holder will assist the office team in providing efficient, professional, and welcoming administrative services and will develop skills in communication, data management, and customer service.

Main Duties and Responsibilities:

  • Provide a friendly and professional first point of contact for students, staff, parents/carers, and visitors.
  • Support the use and maintenance of school systems (such as Arbor, CPOMS, Medical Tracker, and SharePoint) to ensure accurate student and staff records.
  • Assist in monitoring and recording student attendance and liaising with staff or parents under direction.
  • Help prepare and distribute school communications, newsletters, and bulletins.
  • Support reception duties, including managing incoming calls, emails, and post
  • Assist with administrative support for HR and Finance processes, including filing, data input, and document organisation.
  • Help coordinate meetings and school events, including room bookings, refreshments, and preparation of materials.
  • Learn and apply school safeguarding, confidentiality, and data protection procedures.
  • Contribute to a positive team culture, supporting colleagues where needed.
  • Engage fully in all training, mentoring, and review sessions as part of the apprenticeship programme.
  • Undertake any other reasonable duties in line with the scope and level of the role.
  • Actively promote the ethos and values of the School and Trust, maintaining confidentiality, professionalism, and safeguarding responsibilities.

The above job description is not exhaustive, and the employee may be required to undertake any other reasonable duties in line with the general level of responsibility of the role. In addition, as we now operate as a collective Eastern Education Group you may be from time to time required to undertake any of the requirements of your role for any of our Group organisations.

Entry requirements

GCSE English and Maths at grade 4 or above. - Essential

Skills required

  • Communication skills
  • IT skills
  • Attention to detail
  • Team working
  • Patience
  • Non judgemental
  • Organisation skills

Training to be provided

The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification.

Things to consider

Our school supports children with Autism Spectrum Disorder (ASD) and Social, Emotional and Mental Health (SEMH) needs, so a calm, patient, and professional approach is essential. We offer free parking and give access to various memberships and discount schemes.

Future prospects

There will be career progression opportunities once the apprenticeship has been completed.

Closing Date

The closing date for this job offer is on 21/11/2025

Salary

£ 14527 per year

Location

This job is located in Sudbury, Suffolk

How to Apply

Apply Now

About West Suffolk College

West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.

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